WorkoutTracker — Support

Last updated: 1 June 2026

Need help with WorkoutTracker? You're in the right place. WorkoutTracker is a fitness and workout tracking app for iOS and watchOS, developed by Boris Serzhanovich. Below you'll find answers to common questions and how to reach us.

Contact us

The fastest way to get help is by email:
supportworkouttracker@gmail.com

We typically respond within 1–2 business days. To help us assist you faster, please include your device model, iOS version, and a short description of the issue (screenshots are welcome).

Frequently Asked Questions

How do I track a workout?

Open the app, start a new workout, and add your exercises, sets, reps, and weights. Your data is saved automatically on your device and synced via your private iCloud account if you are signed in to iCloud.

Why does the app ask for Health (HealthKit) access?

With your permission, WorkoutTracker reads metrics such as heart rate, HRV, resting heart rate, and sleep to display them in the app and compute recovery insights. This data is processed on your device and is never used for ads or shared with third parties.

How does iCloud sync work?

If you are signed in to iCloud, your workouts, measurements, and weight history sync across your devices through your private iCloud account. This data is stored in your personal iCloud space and is not accessible to us.

What is the AI Coach and how is my data handled?

The AI Coach generates responses using Google's Vertex AI (Gemini) through our secure backend. Please avoid submitting sensitive personal information in AI prompts. See our Privacy Policy for details.

How do I report objectionable content or block a user?

We have zero tolerance for objectionable content and abusive behavior. You can report content and block users directly in the app. We aim to act on reports within 24 hours. See our Terms of Use (EULA).

How do I delete my account and data?

You can remove local data from Settings → Delete Profile & Data, and permanently delete your account and all server-side data from Settings → Account → Delete Account. This action cannot be undone.

I found a bug or have a feature request. What should I do?

We'd love to hear from you. Email supportworkouttracker@gmail.com with a description and, if possible, steps to reproduce the issue.

Legal